I believe in the transformative power of human-centered design and strategic innovation for service-based businesses. Partnering with forward-thinking companies, I help enhance customer experiences, empower teams, and create lasting impact. Together, we craft human-centered solutions that solve problems and create value for both customers and employees.
Through hands-on technical work and project leadership, I've gained a unique perspective that helps entrepreneurs prioritize people and innovation —the keys to building successful businesses.
Skills & Experience
Strategic Innovation: Identify growth opportunities, develop disruptive business models, and lead transformative initiatives.Human-Centered Design: Apply user research, customer journey mapping, and experience design to create resonant solutions.Business Strategy: Analyze market trends and competitive landscapes to develop actionable plans that drive growth and maximize profitability.Leadership & Collaboration: Lead cross-functional teams, facilitate workshops, and build strong client relationships.Communication & Storytelling: Translate complex ideas into compelling narratives that inspire action and drive change.